FLAGSHIP STORE MANAGER

As Flagship Store Manager, you will be responsible for overseeing all aspects of the Flag ship store in Zürich, ranging from the store operations, a customized and unforgettable customer experience. In addition to leading a team of Sales Associates, you will be responsible for their development, driving sales performance, and uphold the highest standards of service and presentation.

RESPOSABILITIES:

Leadership & Team Management:

Hiring and training in cooperation with HR
Team development and scheduling
Ensuring team well-being and managing cases

Sales & Profitability:

Achieving sales targets and analyzing sales data
Tracking key sales metrics

Operational Excellence:

Managing inventory and orders
Ensuring store maintenance and compliance
Preventing losses and ensuring safety at the loading point

Customer Service:

Resolving complaints and using feedback for improvements
Ensuring high standards in store presentation

Event Planning:

Planning and executing events to drive traffic and sales
Coordinating with marketing and other departments

Industry Awareness:

Staying informed about watch industry trends and innovations
Implementing new practices to maintain competitiveness

REQUIREMENTS:

Degree in Business Administration, Retail Management, Marketing, or related field preferred
Proven senior retail management experience
Demonstrated leadership and team management skills
Strong track record in driving sales and achieving targets
Experience in store operations, inventory management, and customer service
Exceptional customer service commitment and sales skills
Strong organizational, problem-solving, and decision-making abilities
Excellent communication and interpersonal skills
Proficiency in retail management software, POS systems, and Microsoft Office Suit

Branche: Anderes

Funktion: Middle und Top Management

Führungsperson: Nein

Anstellungsart: Festanstellung

Karrierestufe: Management